Can anyone give me any advice on getting help with sheltered housing from any independent support networks in West London for an elderly relative.

Not getting much help from council or housing trust despite my relative being in a depressive situation and although on 2 waiting Lists,(there is always a "Waiting List") no help at all, all you get is "so called" sympathy and understanding (lol).

But imagine!...a "Waiting List" for the elderly!!!. Please before my relative "closes her eyes", please she needs help NOW!!!.

Can anyone advise me?.confused3