In December I deposited money in cash at my local branch into my account for 440pounds, I realised the following daythat the bank teller had credited my account with 240 pounds. I called the branch and the branch manager advised that the bank had balanced the transcations for the day. She requested that I write a letter to compain, which I did and I got a reply back that they had investigated this and they will uphold this as the bank had balanced the transcations for that day. I wrote another letter to customer services, Head Office and I got the same reply as well. I have asked them to look at the CCTV footage for this day but they are ignorant. I have tried reporting this to the police but have been advised that since the bank was dealing with this there was no need to report. I dont know what to do now, I know I deposited that money I am not mistaken, I am very much confident that I did. I am now suspecting that the bank teller took this money. Any advise.

My advice is take it as a lesson learnt and move on, clearly it will be your word against their and quite frankly unless you can prove you gave them the extra cash.. You have absolutely no chance so move on..

Take your problem to the CAB, a free lawyers' place or a proper solicitor. They can't just take your money and be allowed to get away with it. Think about how many times they could do this to other people. The bank tellers would be rolling in it!

Good luck!

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@ Makiz63

Whilst I admire Athaba's fighting spirit, I, along with Kunjufu and Cockneybouy, don't hold out much hope. When it comes to cash deposits, unless a discrepancy shows up in their daily bankings (e.g. more cash counted than recorded as banked) it is nigh on impossible to prove you deposited more than shown on the banking slip.

Incidently you did not mention what amount was recorded and stamped on the paying-in slip. If the bank teller had stamped that £440 cash had been deposited then that is your proof that you did pay-in £440 cash, as the teller is supposed to check the cash amount (not the cheques necessarily) to ensure it agrees with what is written on the slip. Did you have £440 written on the slip? If however the paying slip recorded £240 then you virtually have no hope of proving what you say, unless their CCTV caught the teller stuffing money into his/her shirt or something. Believe me, banks don't treat that sort of thing as a joke, dodgy tellers are a big no-no for them....it's THEIR money they are worring about.

Respect

[align=center]The New Age Warrior Goes Old School.[/align]

[align=center]Invest in some petrolium fluids, a box of matches and a balaclava. £10 all inclusive at Tescos. [/align]

[align=center]Enter the building avoiding all cameras and apply balaclava... proceed to spray and soak premisis, and staff, in said petrolium fluid. [/align]

[align=center]Leave building.[/align]

[align=center]Think of cocky line for cinemaitc effect. [/align]

[align=center]E.G; ''Burn baby Burn'' or ''we don't need no water''[/align]

[align=center]Apply nessary friction to match head and deposit in small pool of petrolium.[/align]

[align=center]Smoke ciggarett and laugh manically. [/align]

[align=center]Claim insanity when police arrive and talk of alien peer pressure... it makes it easier in court, trust me.[/align]

[align=center]Its either that or a claims court, which would be alot easier but not as intresting or cinematic.[/align]

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